Shipping policy

Shipping policy

LunaHeat Shipping Policy

Thank you for shopping with Heritage Hooves. We are committed to delivering your orders promptly and securely.

Shipping Methods & Delivery Times:

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    Standard Shipping: Free on all orders. Estimated delivery within 5–7 business days for domestic shipments.

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    International Shipping: Free standard shipping worldwide. Delivery times vary by destination, typically between 7–21 business days, depending on customs and local postal services.

Order Processing:
Orders are processed within 1–2 business days after receipt. You will receive a confirmation email once your order has shipped, including tracking information.

Customs & Duties:
For international orders, any customs fees, taxes, or import duties are the responsibility of the recipient. Please check your local regulations before ordering.

Tracking:
All shipments include tracking details, which will be emailed to you once your order has been dispatched.

Contact Us:
If you have any questions about your order or shipping, please contact us at ewcunliffe@gmail.com.